Rights and responsibilities

Nagambie HealthCare supports the rights of patients, residents and clients and their carers by providing a clear statement of expectations that is understood by both users and providers.

At Nagambie HealthCare it is expected that respect will be demonstrated to everyone by everyone.

You have the right to:

Access: A right to access health care

Safety: A right to receive safe and high quality health care

Respect: A right to be shown respect, and to be treated with dignity and consideration

Communication: A right to be informed about services, treatment, options and costs in a clear and open way

Participation: A right to be included in decisions and to make choices about your health care

Privacy: A right to privacy and confidentiality of your personal information

Comment: A right to comment on your health care, and to have your concerns addressed

You have the responsibility to:

Work with your treating team by providing relevant information about your health and circumstances that may influence your treatment, recovery or stay in hospital.

Health Information:

The Freedom of Information Act 1982 (FOI) gives you the right to request information held by us: For all FOI applications follow the attached guidelines and submit the ‘Freedom of Information Request’ form.